Invariably organizations face the conflicting needs of ever shorter product and service development cycles, while maintaining strict compliance to US and International regulations. The need for speed and efficiency is driven by competitive market demands; the failure to meet compliance standards can result in costly delays.
In order to maintain compliance and reputation, organizations are put under intense pressure to process vast amounts of paper and electronic structured and unstructured data. This information is related to each minute phase of the development, testing, quality and submission phases of product and or service development, and extends fully to the end-of-life of the product or service.
In addition, if the flow of information is not efficient, the organization can be exposed to long delays and huge risks. These risks are often associated with a lack of proper management of the massive volumes of information from the
initiation through reviewing, verification, recording, collaborating, approving and completion phases.
To avoid or minimize these risks, organizations should adopt new information management strategies to improve product and service quality, efficacy and safety. The clear and proven path is the enterprise content management solutions to provide superior customer satisfaction by maintaining and improving customer loyalty while reducing operating costs. To achieve greater customer satisfaction, customer service departments need the right information at the right time.
To become a truly efficient and productive or customer centric organization, businesses need a comprehensive enterprise content management system that encompasses content, document, process, workflow, security and analytics management.
SoluSoft has a suite of web based enterprise content management products that help organizations better manage the creation, capture, revision, approval, consumption, storage, retrieval, retention, purge, collaboration and transmission of content and documents related to their business process with finer security and compliance. The information related to content and document is in either in the form of a scanned image off a paper document, an electronic file (word, excel, pdf, etc), a database record, main frame print stream, an email, social media stream or off an internet form. SoluSoft's products span the entire spectrum of enterprise content management solutions, particularly on document and content intensive processes of an organization.
In essence SoluSoft's ECM suite encompasses Capture, Document Management, Process Management, case management, Record Management and Archive Management.
ECM: creation, capture, revision, approval, consumption, storage, retrieval, retention, purge, collaboration and transmission of content and documents